Refund policy

100% Satisfaction Guaranteed

At Dimension Studio Co., we stand behind what we build.

If you’re not completely satisfied with your purchase, we’ll make it right. That’s our promise.

Simply email us at info@dimensionstudioco.com with a photo of your item and description of the issue.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery with photos, and we will:

• Replace the item at no cost
  or

• Issue a full refund

Unfortunately, we cannot accept returns on gift cards.

Custom Orders

If you have concerns about a custom order, contact us — we are committed to working with you.